Shipping Policy

Shipping
• We offer an in-house packaging service. We will endeavour to pack items as carefully as possible. We offer very competitive rates and cost is calculated on size and weight and is subject to a minimum £8 charge.  
• We will arrange delivery via courier (ParcelForce/DPD/UPS) at the buyer’s expense. Please note: we are not responsible for the condition of items once they have left the sale room, even if they have been packaged by ourselves.
• Please note, insurance only covers loss of the parcel, and not damage to the contents in transit.

https://www.parcelforce.com/help-and-advice/sending/items-we-exclude-compensation

• We are unable to send glass, including cabinets, displays or glazed pictures. Buyers are however, welcome to arrange a courier themselves for these items or collect in person by appointment.
• Please ensure you are happy with these terms before requesting shipping as we will not entertain any complaints regarding a service of which we have no control.
• Items are available for collection in person by appointment, or by a third party once written authorization has been received giving the name of the person(s) collecting the goods on behalf of the registered buyer.